Recently, Hubei Province has suffered from extremely severe weather including heavy snowfall and freezing rain, which has completely paralyzed road, railway, air and other transportation. A large number of passengers have been stranded on highways, train stations, and airports for long periods of time. On February 4, flights were unable to take off in Wuhan, Hubei due to heavy snow, and some passengers were stranded at the airport for as long as 30 hours.
A woman said,I was arranged to stay in a hotel at 5:30 in the morning that day. I arrived at the hotel at 6:30, but I only rested for about 2 and a half hours. At 9:30 in the morning, I was notified that I would leave for the airport at 10:30.
However, when I arrived at the airport, I waited until 5pm to board the plane. Then I waited on the plane until 7:30 and was kicked off again, and then I kept waiting at the boarding gate.
During this period, some passengers fainted and fell to the ground because they were too exhausted to hold on.
final,The flight took off at 4:52 a.m. on the 5th, delivering passengers who had been stranded for up to 30 hours to their destination.
Airport staff said airlines often provide accommodations after flights are delayed.
in addition,China Southern Airlines flight CZ6513 on February 3 also attracted attention. It was delayed from 11 a.m. to around 8 p.m. and finally canceled. Passengers were stranded in the plane for nearly 6 hours.
Passengers at the time said that some elderly and children had difficulty breathing and their faces were red from holding back. However, they were unable to enter after calling 120 or 110. The captain did not agree to open the door and gave no explanation from beginning to end.
China Southern Airlines’ official response to this was that on February 3, China Southern Airlines canceled a total of 105 related flights in Wuhan.Due to continuous snowfall, the de-icing time of aircraft has been significantly extended, and there are too many de-icing flights, resulting in long delays for some flights. Some of these flights were later forced to be canceled due to the closure of the runway due to ice accumulation.
Wuhan Tianhe Airport stated that in the face of persistent low temperature, rain, snow and freezing weather, Hubei Airport Group is making every effort to ensure safe flight operations and passenger service guarantees.
The airport mobilized deicing trucks, hot blowing trucks, deicing fluid spreading trucks, and snow pushers, and organized staff to work continuously to remove ice and snow from runways, taxiways, aprons, and road traffic.
At 12:00 a.m. on February 4, the west runway of Wuhan Airport reopened. The first inbound flight HO1551 (Harbin-Wuhan) landed safely at 12:07, and the east runway reopened at 15:00 p.m.
At the same time, the airport actively coordinated with airlines to ensure meals and accommodation for delayed passengers, heated the building 24 hours a day, distributed blankets to passengers, opened 24-hour security channels, and urgently mobilized buses to provide transportation support for passengers.