Recently, some users have reported that ASUS's PCIeQ-ReleaseSlim quick-release design is imperfect and flawed, and may damage the gold finger of the graphics card.In this regard, ASUS officially issued a statement, emphasizing that the design itself has considered repeated plugging and unplugging, and will not cause damage to the graphics card motherboard when used correctly.
ASUS issued a statement on its official website in North America, saying that Q-ReleaseSlim was designed to test various possible conditions, including temperature, humidity, vibration, and 40 consecutive plugging and unplugging times.
He also said that no matter what kind of PCIe card slot design it is, there may be some wear and tear after 60 times of frequent plugging and unplugging, so there is no need to panic.
ASUS also details the correct method for removing and installing a graphics card:Before removing the graphics card, the user should first grasp the end of the graphics card (the part near the video I/O interface), and then lift it upwards and backwards smoothly about 2 degrees. At this time, the buckle will be released, and the graphics card can be removed smoothly.
ASUS emphasizes that if the user holds the graphics card in an incorrect position, lifts it at the wrong angle, or forcibly pulls out the graphics card without confirming whether the PCIe buckle is released, it may cause significant wear and tear on the graphics card's gold finger.
In addition, Asus also admitted that there were deficiencies in operating instructions, especially the unclear labeling of the instructional videos, which caused some users to fail to notice the correct operation instructions in the user manual. Asus promised to provide more complete and intuitive instructions.