Recently, a law graduate student from Guangxi University reported that he believed Sam's Supermarket's forced face recognition was illegal, and a complaint was filed to take Sam's Supermarket to court. It is understood that the local court has already filed the case, and the court will submit a notice to Sam in accordance with the procedures. According to this law graduate student, he discovered when shopping at a Sam supermarket in Nanning thatI cannot use my friend’s Sam’s Supermarket membership code to enter the supermarket for offline shopping..
At that time, the staff replied to him that the Sam membership code must be "dedicated to a dedicated person." When scanning the membership code, the machine will pop up the face photo uploaded when registering as a member, and the staff will use the face photo to identify whether it is the member himself. If you are not the person, you can refuse to use the membership code.
Later, after consulting Sam’s customer service over the phone, I learned that when registering as a Sam Supermarket member,You must upload real photos of your face, used by staff to verify faces on-site when shopping offline. And if you need to modify it after uploading, you must go to an offline store.
The law graduate student believes that Sam's Supermarket's actions are suspected of forcing consumers to perform facial recognition and using facial recognition as the only option for consumer identity authentication. If facial recognition is not provided, offline consumption will not be possible.
He will soonNanning Sam Supermarket, Wal-Mart (China) Investment Co., Ltd.Go to court and ask the other party to provide other methods of identity verification and make a public apology.
It is worth noting that inOn the Sam’s Club APPI tried to register for Sam's Club and found that I needed to provide my personal ID and other relevant information when registering.stated in the privacy policy, you need to upload a clear frontal photo of yourself as your member avatar.
In this regard, some lawyers said that the relevant format terms of Sam’s Club are suspected of infringing or restricting the corresponding rights of consumers.Using facial information as the only way to register as a member is not a substitute. It is indeed an excessive use of facial recognition technology and also violates relevant regulations.