After about a month of silence, Phil Spencer, the leader of Microsoft's gaming department, finally expressed his views on the sudden price increase of Xbox Series S in Brazil. In early November, the price of this game console in Brazil increased by about 1,000 reais, equivalent to RMB 1,463.
Phil Spencer spoke about this issue in an interview during the CCXP2023 event in Sao Paulo. He commented on Brazilian players' love for Xbox and talked about the price issue, but did not explain the reasons for the increase in console prices.
Phil Spencer said: "Obviously, our recent prices have caused a lot of discussion and a lot of feedback from the gamer community. Xbox has been in this market for 17 years and even made consoles in Brazil."
Phil Spencer said that Microsoft is still willing to listen to the opinions of Brazilian players, but did not provide details about the console problem: "We listen to the voices of players, but we cannot always act according to the wishes of players. I like the enthusiasm and support of Brazilian players and the community."
"When we look at business trends, the Xbox community in Brazil is at the forefront. I think it's very important to show that we care by showing up, listening and ensuring respect."
In addition to these contents, Phil Spencer did not provide any explanation for the price increase of Xbox consoles in the Brazilian market and the reasons behind it.