Earlier, some Alibaba account segments were offline due to operator issues, causing users using these account segments to rush to update their mobile phone numbers for various accounts bound to them. Now, all Alibaba account segments will gradually cease service. Alibaba Small Account is a privacy protection service launched by Alibaba Communications, a virtual communication operator under Alibaba. The principle is that users need to set up call transfer after opening Alibaba Small Account, and text messages and calls arriving at the small account will be forwarded to the main number.
Users can use Ali Account to protect their privacy and avoid exposing their real numbers when registering various accounts. The service currently has many users and has been used for a long time, and the number of various accounts bound is also very large.
Image source: Tieba@神仙
Alibaba Communications official flagship store customer service said that the reason why Ali's small accounts were completely offline was due to the operator's control requirements. However, there is no specific offline time for the time being, but eventually Ali's small accounts will gradually stop services and go offline.
Customer service recommends that users change the mobile phone numbers associated with various platform accounts as soon as possible. If the Alibaba account goes offline in the future, it may not be able to receive the relevant verification code and the account cannot be logged in, so it should be a very headache for users who use the Alibaba account.
In addition, according to the communication records between netizens and customer service, users who have opened an Alibaba small account can also apply for a refund in advance and directly stop the Alibaba small account service. Users who use Alibaba small accounts can contact the customer service of the official Alibaba Communications flagship store to inquire about refund-related matters.