The quality of Sam's organic soybeans was exposed to be downgraded. Customer service: The quality has indeed declined.

Some netizens posted a question about the decline in the quality of Sam's Club products, saying: "For the same price of 36.8 yuan, the soybeans I bought last year were grade 1 quality and marked non-GMO. This year, they have become grade 3 quality. It's better to lower the quality without lowering the price."A comparison of the pictures provided by the netizen showed that the previously removed product “Member’s Mark Organic Soybeans 2kg” was clearly marked with a quality level of Level 1 and “non-GMO”. The new product "MM Organic Soybeans" currently on sale has a quality grade of Level 3, and the "non-GMO" description in the original product introduction has also disappeared.

In addition, the information about the origin of product raw materials has also changed. The origin of the raw materials of the old product is clearly marked as "Hulin City, Jixi City, Heilongjiang Province", while the origin of the new product is changed to "Hulin City, Jixi City, Heilongjiang Province (A), Mishan City, Jixi City, Heilongjiang Province (B), Nenjiang City, Heihe City, Heilongjiang Province (C)". To indicate the specific place of origin, you need to check the letter code before the production date.

In response to consumers’ questions, Sam’s Club official customer service confirmed the quality change in their response: “The quality has indeed declined, and the one currently on sale is indeed a third-grade soybean."But regarding the specific release time, customer service said that they could not find relevant information.

The person in charge of Sam's side explained that "MM organic soybeans" have been replaced from ordinary soybeans to high-protein soybean varieties. They cited the latest soybean national standard "GB 1352-2023 Soybean" for calculations, saying that the protein content of the product reached 41.1g/100g, which complies with the national standard for high-protein soybeans.The person in charge emphasized that although the new product meets the third-level standard of high-protein soybeans, its quality parameters still meet the first-level standard of ordinary soybeans.

It is worth noting that Sam’s Club has recently attracted consumer attention many times due to product adjustments. Previously, the store removed a number of popular products with high repurchase rates, including sun cakes, Yangzhi nectar, low-sugar egg yolk crisps, and rice pudding, and instead introduced Weilong, Orion, Panpan, Liuliumei, and other brands considered "affordable" by consumers. This series of changes has caused some members to question its product selection strategy and quality standards.