Recently, the MasterCard Priceless World Card issued by Shanghai Pudong Development Bank has experienced fraud. After discovering the anomaly, both Shanghai Pudong Development Bank and MasterCard China Company (MasterCard China) have issued statements promising to investigate the problem and provide users with security protection.
Judging from user feedback on Xiaohongshu, these credit cards appear in card swipe records around the world, such as card-not-present transactions in Brazil in local currency reals or in Nigeria in lira, that is, transactions using credit card number, name, expiration date and CVV2 security code.
It is currently reported that the fraud problem is caused by users participating in MasterCard activities. However, the root cause of this fraud cannot be determined for the time being. However, it is obviously not the user's responsibility to have such a large-scale fraud, so the bank needs to bear the amount of the fraud.
Some users immediately contacted Shanghai Pudong Development Bank to report the case after discovering the fraud, and received a response from customer service. That is, the relevant transaction amount will be borne by Shanghai Pudong Development Bank and does not need to be borne by the user. Of course, the bank can also recover through methods such as chargebacks, and the actual loss should not be very large.
Users who use Shanghai Pudong Development Bank credit cards should check their paid or unpaid bills to see if there are any abnormal transactions. If any abnormal transactions are found, they should immediately lock their cards and contact Shanghai Pudong Development Bank customer service to report the case.
In addition, we also need to remind users who hold credit cards that the credit card APPs of major banks basically provide card locking functions. Users should enable and disable overseas card-present transactions and overseas card-less transactions on a daily basis. If they pay by mobile phone on a daily basis, they should also disable domestic card-present transactions and domestic card-less transactions (PS: generally disabling domestic card-less transactions will not affect the quick payment bound to WeChat and Alipay).