A netizen posted today that when he used his new mobile phone number to register for NetEase Cloud Music, he automatically logged in to singer Coco Lee's account after receiving the verification code. After logging in, the netizen can also see private messages of remembrance from fans in the background of the account. In response to this matter, NetEase Cloud Music customer service stated that such a situation exists.
The reason is that the original account user did not unbind the mobile phone number in time after it was deactivated. After the number was recovered and resold by the operator, it was obtained by a new user, and the account was "inherited."
Customer service said that the specific situation requires further registration and verification.
At noon on October 11, a netizen posted that "NetEase Cloud Music officials have called to inform them of the unbundling."
It is worth mentioning that on July 5, 2023, Coco Li’s sister Li Silin Nancy reported on Weibo that the famous singer Coco Li (CoCo) passed away due to depression.
Li Silin said that Li Min committed suicide at home due to depression on July 2 and died on July 5, 2023 after rescue failed. She was only 48 years old. Later, Warner Music issued a statement confirming the news.
