On November 6, Xiaomi Wanghua posted on Weibo to respond to the news that Xiaomi Call service will be suspended. Wang Hua said that the starting point of Xiaomi Call can be traced back to Mi Chat, which was released on December 10, 2010. At that time, there were limited "online calling" APP choices on the market, so Xiaomi embedded this function into MiLiao with the core goal of solving the mobile network communication needs among rice fans. "At that time, different Internet companies were very optimistic about the market prospects of instant messaging applications," Wang Hua said. This function also became an important carrier for social connections among early rice noodles.
With the popularity of mobile Internet and industry development, Xiaomi's business has gradually focused on its core tracks. Mi Chat officially ceased service on February 19, 2021, but Wang Hua mentioned that since a large number of Mi fans still rely on the "Mi Call" function, the team decided to separate this single function and create it as an exclusive Mi Chat APP to continue to provide services to users in need and respond to user expectations with practical actions.
As for the reasons for this suspension, Wang Hua made it clear that the online calling function has become highly popular nowadays, and users can communicate anytime and anywhere through various common APPs. The Xiaoai Audio APP in the Xiaomi ecosystem also has the function of inter-device online calling, which can cover the relevant needs of users. "Xiaomi Call's historical mission of accompanying everyone has been completed, and we will cease operations in the near future."
