Recently, some netizens posted that in the ordering applet of the chain barbecue brand "Long Ago Mutton Skewers", they found that there is a "tip to the waiter" option in the menu, which includes virtual gifts of "Porsche 3.33 yuan/car", "Big yacht 6.66 yuan/car" and "Big rocket 9.99 yuan/car", which is similar to the tipping function in online live broadcasts.
Some netizens questioned it as "collecting tips in disguise", while others believed that "rewards can be given if the service is good".
In this regard, staff from the brand headquarters said,Rewarding is a voluntary act by customers. The company does not force or guide it, and employees are strictly prohibited from asking for it. It is also an affirmation and encouragement of employees' service.“Some customers feel that the service provided by their partners is particularly good, so they may send one to them to make them feel recognized by the customers.
"In response to the question of "whether it is a disguised tip," the staff emphasized that tipping is entirely voluntary and does not affect the normal service experience. The company will not take a commission from it. All tipping amounts belong to the waiter.
Public information shows that Long Time ago is a barbecue chain brand owned by Beijing Long Time Catering Management Co., Ltd. and was founded in 2008.
