Starlink, a subsidiary of SpaceX, recently issued a notice to some users, announcing that it will stop pushing software updates for its first-generation routers (Gen 1) and will instead provide new-generation router hardware to these early users for free to improve network security, performance and reliability.
SpaceX is reportedly telling select users via email that it will end software update support for Starlink Gen 1 routers as part of its ongoing efforts to upgrade network security, performance and stability. To make the transition smoother, invited users can upgrade to the $40 Starlink Router Mini for free, and the new device will be shipped to the user's existing shipping address at zero cost.
The new Router Mini supports the Wi-Fi 6 standard, which is more advanced than the first generation that only supports Wi-Fi 5. It also supports networking functions like the third-generation flagship router and is equipped with two sets of Ethernet ports, including a LAN port for wired connections and a WAN port for accessing the Starlink network. SpaceX said that Mini has significantly improved performance, security and reliability compared to the first-generation router, and is more suitable as the core device for home broadband access in 2025.
The company also assures users that the process of replacing the device is relatively simple, and provides detailed instructions on how to remove the Gen 1 router and complete the installation and configuration of the Router Mini. Users only need to click the "Claim Free Router" button in the email, answer a survey question and confirm submission to complete the claim process.
For users who are temporarily unwilling or unable to upgrade immediately, SpaceX stated that the first-generation router can continue to be used in the short term and will not be shut down immediately. However, because they will no longer receive feature updates and security patches in the future, these devices may gradually degrade in performance, become less compatible with new devices and standards, and may also face additional security risks.
Shortly before the release of this free hardware upgrade plan, Starlink sent an email to some users, urging them to update the software for Starlink antennas (terminal equipment) as soon as possible to avoid the equipment being "permanently unusable" after a specific period. At that time, the company reminded users that they must complete relevant updates before November 17, otherwise they may not be able to continue to use Starlink hardware normally.