Recently, a consumer in Leshan, Sichuan encountered a bizarre online shopping rights protection case. The case stemmed from the fact that he spent 3,500 yuan to purchase 4 coats marked "100% cashmere" online on a certain platform. After receiving the goods, he sent them for inspection due to doubtful feel. The results showed that the fabric was actually "100% sheep wool."
Subsequently, the consumer took the store operator to court. The seller information provided by the platform to the court showed that the operator was Wang Moumou.
After the first and second instance trials, the court finally ruled that Wang Moumou should bear the responsibility of "refund one and compensate three". He must refund the consumer's purchase price of 3,500 yuan and pay compensation of 10,500 yuan.
However, after the case entered the execution stage, there was an unexpected turn - the court found that Wang's account had been canceled on death more than eight months before the buyer filed the lawsuit.
This means that although the consumer won the lawsuit, he faced the dilemma of "having no money to hold on to". At present, the case has been concluded and executed.
In the early morning of January 20, the platform involved responded to the media and stated that the relevant stores had been closed and that the platform would pay attention and continue to optimize seller information verification capabilities.
As for the platform review mechanism and loopholes and other concerns, no clear answer was given.
