I spent more than 10,000 yuan to buy a graphics card but received clay: After more than four years of defending my rights, there is still no chance of a refund.

four years ago,A player spent nearly 1,300 euros (approximately RMB 10,709) at the German retailer Notebooksbilliger to buy a PNY NVIDIA GeForce RTX 3080 Ti graphics card. Unexpectedly, after opening the package, he discovered that the graphics card box contained children's toy clay.According to VideoCardZ, the player felt suspicious when he received the package because the product box was wrapped in layers of nylon cloth. After opening the package, the graphics card worth over 10,000 yuan disappeared and was replaced by cheap clay.

The player speculated that this was most likely a deliberate return fraud. After the previous buyer swapped the graphics card, he filled it with clay to weigh it and returned it to the warehouse. The retailer obviously did not undergo strict inspection before selling it again.

What’s even more irritating is that the player has contacted the retailer many times in the past four years and even asked a lawyer to intervene to defend his rights. However, Notebooksbilliger still refuses to provide replacement or refund, and even remains silent on VideoCardZ’s inquiries.

In desperation, the victim decided to make the matter public. This time also reminds everyone that when buying high-priced graphics cards, try to videotape the entire process of unboxing to avoid falling into the dilemma of losing money and goods.