On February 1, local time, TikTok U.S. Data Security Joint Venture Co., Ltd. (referred to as TikTok USDS Joint Venture) posted on the X platform that it was mainly caused by winter weather last week.Oracle (ORCL.US)TikTok resumed normal operations on Sunday after a major service outage caused by the paralysis of its US data center.
TikTok USDS stated that the winter storm caused a power outage, causing network and storage problems on the site, and affecting tens of thousands of servers in the United States used to maintain TikTok's normal operations. This affects many of TikTok's core features, from content publishing and discovery to real-time display of video likes and views. Our team worked around the clock with Oracle to ensure the system was restored safely and completely.
On January 26, local time, TikTok USDS issued a statement on the social media platform Users may still encounter issues such as slow loading, request timeouts, and errors such as post views or likes showing 0, the statement said.
TikTok has more than 220 million users in the United States and has climbed to second place in the social media category in the U.S. App Store rankings.