Recently, the post "Why are deaf-mute people typing in a stiff tone" has attracted the attention of netizens. Some netizens complained about the delivery boy's reply tone, which was a bit harsh and made people ordering food feel uncomfortable. Someone explained:It’s not that they are deliberately rude, but that they have no concept of “tone”. They cannot distinguish tone due to obstacles, so sometimes they appear stiff.
For them, it is actually quite good to be able to spell out a complete sentence with subject, predicate and object.
For example, in Chinese, asking someone to give you something may contain various meanings such as discussion, begging, and ordering. However, when the expression and context are lost, the hearing-impaired can only interpret the word "give me" alone. The omission of function words can easily cause misunderstandings of blunt expressions.
Currently, some food delivery apps have launched special versions for the hearing-impaired to help riders edit common phrases and advise customers to communicate via text.