Samsung’s internal research shows that nearly 80% of users use more than two AI assistants at the same time on a daily basis, which has prompted the company to accelerate the evolution of Galaxy AI and upgrade it from a single assistant to a multi-agent ecosystem. The new version of Galaxy AI adds integrated support for multiple AI assistants at the operating system level, aiming to give users a smoother and more consistent experience in scenarios where "multiple AIs are used simultaneously".
Through system-level integration, Galaxy AI can uniformly manage different AI agents at the bottom level, eliminating the need for users to frequently switch between applications or repeatedly issue instructions. This not only reduces operating costs, but also allows individual AI agents to respond under the premise of shared context, thereby achieving more natural and coherent human-computer interaction. Samsung hopes to stay ahead in the rapidly evolving AI field while continuing the familiar Galaxy experience.
In this multi-agent ecosystem, the first deeply integrated third-party AI assistant is Perplexity (hereinafter referred to as "Plex"). Users can use the voice wake-up word "Hey Plex" or customize the side button (power button) as its shortcut entry to call the assistant service at any time. Samsung said that Plex will be the first to appear on the upcoming "new generation of Galaxy flagship devices," and the Galaxy S26 series models that belong to this camp are approaching their official debut.
Plex will be deeply embedded in many of Samsung's own applications, including Gallery, Notes, Calendar, Clock, Reminder, etc., and will work with some third-party applications. Thanks to its multi-step task processing capabilities, Plex can connect complete workflows between these applications, such as generating notes after identifying image content, creating schedule reminders, or combining multi-source information to complete complex queries and organization.
Samsung mentioned in an official press release that "more details about supported devices and specific experiences will be announced later." It is widely expected in the industry that with the arrival of the One UI 8.5 update, these Galaxy AI multi-agent capabilities are expected to be turned on on some older Galaxy S and Galaxy Z models. The specific models and support range have yet to be further officially confirmed.
Won-Joon Choi, President and Chief Operating Officer of Samsung Electronics’ MX Business Unit and Head of the R&D Office, said that the company has been committed to building an open and inclusive integrated AI ecosystem to give users more choices and flexibility to complete complex tasks quickly and easily. He pointed out that Galaxy AI plays the role of "general commander", aggregating different forms of AI into a single, natural and coherent overall experience, allowing multiple AIs to work together under the same platform.
It is worth mentioning that earlier this week, Samsung also officially released an upgraded version of Bixby for One UI 8.5. The new version of Bixby supports using more natural sentences to adjust system settings, instead of being limited to fixed command formats such as "turn on a function", and can conduct real-time Internet searches to provide users with the latest Internet answers. With the implementation of Galaxy AI multi-agent ecosystem and the enhancement of Bixby functions, Samsung’s overall layout of AI mobile phone experience is accelerating to take shape.