The problem of the orange body of the iPhone 17 Pro Max fading has continued to attract attention recently. Although there have been many cases of this phenomenon in the market, Apple officials still do not seem to have provided a complete solution. Recently, a large number of consumers have reported that the iPhone 17 series phones they purchased for 13,999 yuan have seriously faded after only one month of normal use. The originally bright orange shell gradually faded into pink, and the orange on some aluminum alloy surfaces even almost completely disappeared.
In the face of consumers' demands for rights protection, the performance of Apple's official channels has caused controversy. Many users said that after reporting the situation to the official, the other party rejected the relevant warranty application on the grounds that fading was cosmetic loss and was not covered by the warranty.
The advice given by official customer service is usually for consumers to use it with a mobile phone case to avoid further damage to the appearance. This kind of response has disappointed many users, who believe that a flagship phone worth over 10,000 yuan should not have such obvious visual defects in a short period of time.
Since the release of this series of models, discussions on the body craftsmanship have remained hot on social media. Many netizens have questioned through real-life comparison pictures that there may be some kind of defect in the coloring process of iPhone 17, causing specific colors to easily change in daily use.
Earlier media reports stated that Apple customer service had stated that the color of the phone would not change under normal use. Officials insist that the fuselage will theoretically not fade as long as it is not exposed to external stimuli such as high temperatures or chemical reagents.
However, the widespread feedback in reality is in sharp contrast to the official stance. For users who spend a lot of money to buy top-end flagships, visual defects that appear in just one month are obviously unacceptable. Whether this is a process bottleneck or a quality control issue is still the focus of public opinion.
