Recently, when a property owner in Xi'an was charging at a public charging pile at the entrance of his community, he discovered that the service fee after billing and settlement was nearly twice as high as the electricity bill.An owner's charging record shows that during 6 hours of charging, her electricity bill was only 0.44 yuan, but the service fee reached 1.2 yuan.
It is understood that although the community has a charging service fee notice board, because the total charging amount is not high, many owners did not carefully check the fee structure. It was not until recently when they checked the bills that they noticed that the service fee accounted for a high proportion of the total cost.
In addition, the settlement form also includes a "safe charging" fee of 0.09 yuan, but the basis for charging this fee is not clearly disclosed, which also confuses the owners.
The on-site public information of the charging pile shows that the unit price of electricity is 0.5109 yuan/kWh, and the service fee is charged according to the output power, ranging from 0.2 yuan/hour for 0~200w to 0.8 yuan/hour for the 1000w or above range.
In response to the owner's question about the high service fee pricing, the relevant person in charge of the charging pile service provider responded, saying that the electricity fee is charged strictly in accordance with the standards of the State Grid, and the service fee is calculated based on the charging power ladder.It consists of site rental fees and equipment fees, and the pricing also refers to the charging standards of other charging pile companies in the area.
Later, 12315 also provided an answer to this question,Regulatory authorities can only intervene in the case of overcharged electricity bills, while charging pile service fees are within the scope of market-regulated prices and are independently determined by operators. Therefore, operators cannot be forced to lower service fee standards.
