A man was injured after his test ride in a Tesla was overturned by the salesman. His claim for 8,000 yuan in emotional comfort was rejected.

Recently, Mr. Wu, a citizen of Chengdu, was involved in a car accident due to a salesperson’s error during a test ride at a Tesla store. The vehicle overturned and he was injured. Although the traffic police determined that the salesperson was fully responsible,However, as of April 10, Mr. Wu had not received compensation, and his request for a spiritual comfort payment of 8,000 yuan was rejected by the store.

According to Mr. Wu, at about 3 pm on March 26, he and his friends went to the Tesla store in Tianfu Heyue Plaza, Chengdu. After signing a test drive agreement, a female salesperson drove the electric car and took the two of them for a test drive.

During the test ride, in order to demonstrate the performance of the vehicle, the salesman demonstrated speeding up and changing lanes on a road with heavy traffic, and the vehicle went very fast. Subsequently, due to improper operation of the salesman, the vehicle hit the central isolation guardrail and rolled over.

The accident caused the airbag in the car to deploy. Mr. Wu was flipped upside down in the car. The roof glass was shattered. His glasses were damaged, glass fragments entered his eyes, and his forehead and hands were injured. His friend was also trapped in the back seat.

After the incident, the two were sent to the hospital for examination by 120. Although there were no major injuries, Mr. Wu was hit by the airbag and suffered symptoms such as persistent pain and tinnitus. He often felt nervous while riding in the car, leaving a psychological shadow.On March 30, the traffic police issued a certificate stating that the salesperson was fully responsible for the accident.

Mr. Wu then negotiated compensation with the store and proposed 800 yuan for lost work, 2,667 yuan for medical expenses, 488 yuan for property damage, and 8,000 yuan for emotional comfort.

At present, the two parties have basically reached an agreement on the first three expenses and are going through the reimbursement process. However, the store refused to pay the mental comfort payment on the grounds that "there is no legal basis and relevant certificates."

On the evening of April 10, Tesla responded that the reimbursement process for medical expenses, lost wages, and lost damages was indeed in progress. The company attaches great importance to safety and is actively communicating with Mr. Wu to properly handle the matter.