Netizens said that when they bought a business seat, they encountered several people playing cards and making a lot of noise. 12306 responded: There is no rule not to play cards.

Recently, when a passenger was riding in the business seat of the G202 high-speed train, he encountered several passengers in the same carriage who were upgraded to play cards and make loud noises, which seriously affected the riding environment.The person involved said that he purchased the business seat to enjoy a quiet and comfortable journey, but unexpectedly it was treated as a "public living room". After multiple complaints, the problem has not been effectively resolved, and the ride experience is very bad.

In response to this matter, 12306 customer service responded that the railway department currently has no explicit regulations prohibiting playing cards in the business seats of high-speed trains, but such behavior is not recommended because it is easy to disturb other passengers.

Customer service also stated that if a passenger is affected and reports to the staff, the flight attendants are obliged to step forward to remind and dissuade them; if the passenger refuses to cooperate and the circumstances are serious, the flight attendant can be handed over to the flight police for further processing as disturbing public order.

According to netizens, the passengers not only played cards and made noise for a long time, but also had meals in the carriage and made repeated noises. The staff also helped adjust the direction of the seats to facilitate their playing cards. This practice was unacceptable to the complaining passengers.

The train conductor replied on the spot that non-gambling card games were not prohibited. This explanation also made many netizens find it difficult to agree with.

After the incident was exposed, it quickly aroused heated discussions among netizens. Many people believe that business class seats have higher ticket prices and the core value lies in the quiet and private riding environment. Gathering people to play cards obviously goes against this original intention.

Although there is no explicit provision prohibiting playing cards, basic etiquette should be observed in public places and the bottom line is not to affect others.

Many passengers also suggested that the railway department should improve the code of conduct in carriages, clarify the requirements for civilized travel in the business class area, and strengthen on-site management.