Recently, a large number of users have posted on social platforms that the newly purchased Siemens iQ100 has malfunctions, including leaking butyl glue, not cooling, etc. A blogger posted an article saying that Siemens iQ100 refrigerators exploded collectively, and Siemens refused to admit that the equipment was defective and did not agree to the demand for replacement. "If it is not a batch problem, why did the collective explosion occur? The customer service rhetoric is that the consumers happened to see everything broken and they are defending their rights. It is the same for every consumer!"
In response, Luo Yonghao said: "iQ100 is indeed an inferior product with poor design, and Siemens has been pretending to be crazy about it. After I warned Siemens before, most of the victims who left messages here were resolved in a timely manner. Then many onlookers said that I was an Internet gangster."
He also said: "The most ridiculous thing is that when the victim user whose problem was solved expressed his gratitude to me, he admitted that he also scolded me when I smashed Siemens... Most of the many things I have experienced in my life, if it had been someone else, this person would have become a terrorist who hates humans."
Regarding the frequent failures of Siemens iQ100, Siemens official customer service said: "This product has a warranty. If the product has its own performance failure during the warranty period, after-sales on-site repairs are free. In addition, our machine repair rate is very low. Many of our consumers, including our customer service personnel, use Siemens, and the quality is absolutely guaranteed."