Qianwen and Taobao realize interoperability. Users can complete product purchase and order through dialogue.

On May 11, Alibaba’s large model application Qianwen completed system integration with e-commerce platform Taobao. Users can now complete the product selection, comparison and order purchase on the Taobao platform through dialogue in the Qianwen App; in the Taobao App, users click on the "Qianwen AI Shopping Assistant" entrance to use AI try-on, discount calculation, low-price product snatching and other functions.

This is the first time that a domestic e-commerce platform and a large model application have been integrated in the entire shopping process. Qianwen uses Taobao's approximately 4 billion product library and more than 20 years of accumulated shopping behavior data to understand users' consumption needs in natural language and provide product recommendations. For example, when a user proposes "Buy cross-country running shoes that are softer on the feet, have large V-soles, GTX waterproof, bright colors, and BOA shoelaces", Qianwen can filter products that meet six conditions at the same time; if the user proposes "a small apartment wants a large number of air conditioners," the system will analyze the excess performance and recommend lowering the configuration.

Qianwen can also make inferences about vaguely described shopping needs. A user asked, "The football game I played when I was a kid had Adriano on the cover. I forgot which year it was from. I looked on Taobao to see if there is any for sale." Qianwen judged it to be "Pro Evolution Soccer 6" and returned the on-sale link. For life scenarios, such as "What should pregnant mothers buy?" Qianwenneng recommends a series of products such as maternity bag sets, maternity pads, and baby quilts.

The "Qianwen AI Shopping Assistant" in the Taobao App integrates multiple functions: "AI Q&A" supports ordering, snap-up, and returns and exchanges in one sentence; "AI Try-on" allows users to match tops and bottoms at will and provides matching suggestions based on fashion trends; "AI Planting" quickly locates the same product through pictures, videos or links; "AI Saves Money" can summarize platform discounts and generate coupons and order collection plans.

After this connection, Qianwen used Taobao's order management, logistics fulfillment and after-sales system to achieve a complete closed loop from demand understanding, product recommendation to order placement, contract fulfillment and after-sales. Qianwen has previously been connected to Taobao flash sales, Fliggy, AutoNavi, Alipay and other services. This integration with Taobao completes its key links in the consumption scenario. Qianwen App will also launch AI try-on, coupon collection and other capabilities in the future.