The Alibaba Partner Committee published a post on the company's intranet, "Alibaba culture is about love, justice and growth." It expressed a clear attitude towards the discussion triggered by the recent resignation of the former product manager of DingTalk. The post criticized the management style of the DingTalk team in harsh terms, directly stating that this is "not what Alibaba culture should be like."
Criticisms aside, the Partner Committee’s post explains the direction Alibaba’s culture should stick to. "Mutual respect, treating people as human beings, and being affectionate and righteous" are the foundation of Ali's culture. "No matter how the times change or how technology develops," the foundation must not change.
Previously, DingTalk’s management style has triggered external discussions many times. The partner organization held a serious discussion and reached a unanimous judgment, emphasizing that "no matter what the circumstances, no matter how urgent the task is," this kind of management should not occur. "This is not the direction advocated by Alibaba culture."
The post pointed out that innovation in the AI era does not rely on "high pressure and mechanical execution", but on the love and creativity of employees. Only by fully respecting the individual value of employees can we truly create customer value. The responsibilities of managers are to "have vision, take initiative, unite and motivate the team", and "cultivating and motivating people is the responsibility of every leader". In the AI era, people are the most valuable asset, and it is even more important to persist in being affectionate and righteous, and to cultivate an open, inclusive, and diverse work culture.
Attached: Original text of Alibaba intranet post
"Love, justice and growth are the Ali culture"
Dear classmates:
In the past few days, the company's partner organization has paid attention to the internal and external discussions triggered by "DingTalk" on the intranet, and the partners have had serious discussions on DingTalk's current team culture. Everyone agreed that no matter what the circumstances, no matter how urgent the task, the management style of the DingTalk team mentioned in the post should not occur. This approach has never been the direction advocated by Ali culture, and it is not what Ali culture should be like.
Alibaba people come together because they trust each other and accomplish something meaningful and valuable together. Respecting each other, treating people as human beings, and being affectionate and righteous are the foundation of our culture. No matter how times change and technology develops, Alibaba will never change these fundamentals.
Alibaba's future lies in innovation, but innovation has never relied on high pressure and mechanical execution, especially in the AI era. Alibaba’s innovation must rely on the love and creativity of each student. We firmly believe that only by fully respecting the individual value of each student can we truly create customer value and move towards the future.
Managers at all levels are the first responsible for the team atmosphere. The leader's responsibility is to be far-sighted, take the initiative, and unite and motivate the team. People are Alibaba's most valuable asset, and cultivating and motivating people is the responsibility of every leader. In the AI era, when machines can replace many things that people can do, people have become our most valuable asset. In the AI era, we need to adhere to affection and justice, and we need to jointly cultivate an open, inclusive, and diverse work culture.
Partner Committee
June 10, 2026
Editor in charge: Yang Ci