Recently at the 2026 APEC Business Leaders China Forum, Liu Qiangdong, founder and chairman of the board of directors of JD.com, revealed that JD.com has recently proposed the "Nirvana Plan" internally.It plans to send its 700,000 couriers and other blue-collar workers to schools for technical training to cope with the impact of AI and automation technologies.
Liu Qiangdong bluntly stated in his speech that future express delivery will be dominated by robots, "In the future, robots will deliver goods. There will be no need for couriers at all. It must be robots.". But he also emphasized that these 700,000 employees would not lose their jobs.
To this end, JD.com has signed contracts with 120 schools across the country to send blue-collar workers to training in batches, and in the future they will switch to technical positions such as robot repair and maintenance.
"The robot may also malfunction, and if it malfunctions, someone will have to repair it. In this way, we can replace the blue-collar workers with white-collar workers and let them live in the office. They don't have to go through the wind and rain, and they don't have to work so hard."
Liu Qiangdong said that companies introducing new technologies should make human life better and work more interesting, rather than using technology to deprive people of their right to work.
In addition, as early as May this year in an internal speech,Liu Qiangdong once emphasized that JD.com will not fire any front-line employees replaced by robots. JD.com will minimize the impact of new technologies on hundreds of thousands of blue-collar workers and their families.
