Multiple owners have reported that the front glass of Apple’s Vision Pro has cracked without being dropped or moved.

The Apple Vision Pro is a solid glass and aluminum product, however, multiple users have reported cracks appearing on the front of their AR headsets while the devices were simply being stored away without doing anything else. If someone spent $3,499 on a head-mounted wearable device, this situation would definitely be uncomfortable.

A picture posted on Reddit by u/dornbirn shows that there is a crack in the center of the front of the Apple Vision Pro. The owner stated that the headset has never been dropped, but was just packed and carried with the lid closed. There was no shaking or any displacement in the box. The owner also shared his thoughts on why this happened; it may have something to do with a "consistent manufacturing issue" with the glass, creating enough pressure above the nose to eventually cause it to break.

"What happened? Last night I polished the front of the headset, put the lid back on and put it back together, and when I woke up this morning I saw this crack. It hadn't fallen off or been rattling around in the case.

There seems to have been an ongoing issue with the manufacturing of the glass - my ignorant guess is that the unique shape creates some tension above the nose and eventually cracks even without any external force acting on it.

I have AppleCare and was hoping to get a free replacement when I went to the Genius Bar, but for someone who doesn't have the $500 in coverage, this sucks. I hope this is less common than I think, but if not, Apple would be better off repairing it under the original factory warranty rather than treating it as accidental damage that requires a hefty repair fee. "

Similarly, u/ContributionFar8997 also posted that an obvious crack appeared on the front of the Apple Vision Pro while charging. Charging expensive device batteries is unlikely to cause cracks to form, so we believe this is a manufacturing-related issue that needs to be addressed. According to reports, Apple support notified wearers that if AppleCare is used, the repair fee will be $300; ​​if AppleCare is not used, the repair fee will be as high as $800, which is also the price of the basic iPhone 15.

Normally, a cracked front glass on the Apple Vision Pro wouldn't attract much attention, as most people would blame the owner. However, it's worth noting that the front glass cracked in almost the same location as other incidents, suggesting this is a pattern of issues that could affect other users, and only time will tell if this actually happens.