B · Normal
[Agency: China’s enterprise-level intelligent customer service market will reach 7.19 billion yuan in 2025] September 2nd, the international data company IDC recently released a report showing that China’s enterprise-level intelligent customer service market will continue to maintain rapid growth in 2025, with the market size reaching 7.19 billion yuan, a year-on-year increase of 55.3%. As large models and agents accelerate their entry into enterprise production environments, intelligent customer service is ushering in a new round of product upgrades and market expansion.
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