B · Normal
[The Hong Kong Monetary Authority responded that “the card-issuing bank should be notified as soon as possible” after credit cards were stolen and used to order Apple phones] September 15th, many bank customers in Hong Kong recently stated that their credit cards were stolen and used to order Apple phones. In this regard, a spokesman for the Hong Kong Monetary Authority responded to reporters, saying that credit card transactions always require effective measures to ensure security and protect the interests of customers. Individual merchants may not use or suspend additional authentication arrangements (such as In App authentication or one-time passwords) due to operational considerations. In this case, the merchant must bear the responsibility for unauthorized transactions and financial losses. The spokesman said that bank credit card holders (card owners) should carefully check transaction records. If they suspect or discover that their credit card has been used, they should notify the card-issuing bank as soon as possible, including immediately deactivating the relevant credit card through online banking. Generally speaking, if a bank's credit card account is used for unauthorized transactions, and the card owner has not committed any fraud or gross negligence, he will not be held liable for the unauthorized transactions. (Interface News reporter He Liuying)
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