B[The State Administration for Market Regulation held a symposium on improving the quality of platform products and services] On October 21, the State Administration for Market Regulation recently held a symposium on improving the quality of platform products and services in Beijing to publicize and interpret the "Guiding Opinions on Improving the Quality of Online Trading Platform Products and Services" and the ISO9001 quality management system, introduce the self-evaluation work of corporate quality governance, further consolidate the main responsibilities of the platform, and promote online trading platform companies to continue to improve product and service quality. The meeting required that the platform's big data advantages should be leveraged to empower upstream industries to improve quality, promote the transformation of data advantages into quality advantages and industrial advantages, use data collaboration to promote linkage improvements in supply chain quality, and use consumption data to feed back iterative upgrades in product quality. It is necessary to protect the rights and interests of consumers, create a safe and secure online consumption environment, promote information disclosure and transparency, build strong after-sales service support, and improve the efficiency of consumer rights protection. In particular, we must actively explore the preparation and release of platform quality governance index reports to guide high-quality consumption with high-quality information. Representatives from online trading platform companies such as JD.com, Taotian, Pinduoduo, Xiaohongshu, Kuaishou, Douyin, Duodian, Vipshop, and Dewu attended the meeting and exchanged speeches.
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