Abstract:
Recently, a user exposed the safety hazards of eHi Car Rental on the Black Cat Complaint Platform, which attracted the attention of netizens. According to the description of Mr. Chezhang (pseudonym),
he rented a car from the Qinghai store of EHI Car Rental in August this year, and drove about 3,000 kilometers between Qinghai and Gansu with four adults and two children.
While returning the car, the tire pressure alarm indicated a leak. When I went to the maintenance station for inspection, I was told that both rear tires were scrapped. The inner rubber of the tires was almost worn away and the steel wires were directly exposed.
Mr. Zhang said that he was driving on highways, winding mountain roads and uninhabited areas throughout the whole journey.
The car he was driving was a "bomb that could burst at any time." "A tire would burst on the highway and fall off a cliff, and the whole car would not survive."
The vehicle inspection form provided by Mr. Zhang shows that all inspection items such as tires have been checked and confirmed by eHi.
Mr. Zhang believes that if steel wires are found in tires and they can still be rented out, either they did not check carefully, or they rented out the cars even though they knew there was a problem. In either case, it is extremely irresponsible behavior and essentially puts the lives of consumers at risk.
Mr. Zhang said that he does not ask for financial compensation.
He only hopes that eHi Car Rental will publicly apologize for the incident, conduct rectified inspections of all its vehicles, and improve the safety review mechanism. "Everything is about safety first, and then talk about making money."
It is reported that according to the "Technical Conditions for Safety in Motor Vehicle Operation", tire treads worn to the wear mark, carcass ply exposed, etc. are considered unqualified and are strictly prohibited from driving on the road.
As a business entity, car rental companies have an unshirkable obligation to inspect the safety conditions of vehicles. Delivering scrapped tire vehicles to consumers not only violates contractual obligations, but may also face claims from users in the event of an accident.
Public information shows that eHi Car Rental was founded in 2006 and is one of the leading car rental chain brands in China, with service outlets in hundreds of cities across the country.
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