On August 18, Asuna, the Ashbringer of Bilibili UP, unpacked a brand new plastic-wrapped 4060 graphics card while installing it live, but what was inside was actually soap. According to the owner of UP, this graphics card was ordered from Shenyang MSI agent (regular channel agent), and the logistics was JD Express (not bought on JD).
In the view of the UP owner, there are three culprits for the package swap: the shipper, the courier insider, and himself (directed and acted by himself), but the UP owner said that he definitely did not do anything, and the other two did not admit their problems.
In the comments, some netizens said that they encountered the same experience and the RTX4070 was replaced with soap.
But on September 7, the UP said that he had found the RTX4060 graphics card that had been swapped at a second-hand Xianyu store in Chongqing. The reason was that the SN code on the graphics card was exactly the same as the one on his box. The owner of UP told the other party that it was stolen goods, but the other party refused to cooperate and said that a child had sold it to him. The product was removed from the shelves the next day.
UP owner speculates that someone in Chongqing may have purchased the graphics card, turned it into soap, re-plasticized it, and then returned it without reason within seven days. The seller saw the intact plastic packaging and did not open it to confirm, and sold it directly to the next buyer.