Lao Fengxiang responded to the clerk who wiped off the logo when cleaning the bracelet: It has been replaced with products of the same weight.

According to multiple domestic media reports, a Laofengxiang store was accused of cleaning bracelets to deliberately remove the brand logo. Lao Fengxiang responded,The reception process of the store clerk complies with the specifications, the quality inspection has passed, and products of equal weight have been replaced.In the statement, Lao Fengxiang said that due to the objective restrictions of the stores, some of Lao Fengxiang's stores cannot be equipped with a full set of service equipment. It is also one of the measures to improve after-sales service by guiding consumers to Lao Fengxiang stores equipped with professional equipment for after-sales service.

After coordination,Both parties agreed to entrust the bracelet to a third-party professional testing agency to conduct destructive testing on the product. The testing results showed that the product quality was qualified, and an inspection report was issued.

Lao Fengxiang has always adhered to the belief of "integrity management" and has always attached great importance to product quality and service quality, creating a century-old golden brand. Lao Fengxiang will continue to strengthen communication with consumers and further improve product quality and service levels to meet the needs of consumers.