Beauty blogger "Xiaomanmanxiao" recently shared a video titled "I will always cry for the kindness of strangers", which quickly attracted widespread attention. The video has been played hundreds of thousands and received more than 110,000 likes. In the video, the blogger talks about his personal experience. She is grateful to the two SF couriers Lu Chang and Liu Hongming at the Beijing Daxing China Southern Airlines Domestic Cargo Terminal. Because of their seriousness and responsibility, she will send the first banner in her life to express her gratitude.
The blogger revealed,An important document required for marriage was needed on the evening of March 17, but due to flight schedule, she had to obtain the document in Hangzhou before 15:00 on March 17.
On the evening of March 16, the route showed that the express delivery was currently at Beijing Daxing Airport, and the blogger anxiously decided to try to contact SF Express.
After learning about the situation, Lu Chang and Liu Hongming spent more than half an hour finding the document among the vast packages. Despite their best efforts, there was no way the package's ETA would match the blogger's schedule.
Just when the blogger was about to give up, two couriers finally found a solution:They communicated to the earliest SF Airlines all-cargo flight in Hangzhou, and have contacted local SF colleagues in Hangzhou to help intercept the express.
Finally, the document arrived in Hangzhou on the morning of March 17, catching up with the blogger's schedule. The blogger sincerely said, "I have prepared for the worst, but got the best result."
On March 22, Lu Chang and Liu Hongming received a banner and a letter of thanks from the blogger.
The company also gave the two couriers administrative points and cash rewards in accordance with the "Rewards and Penalties Management Regulations".