A few days ago, a video released by Mainland China actor Liu Jin caused a heated discussion on the Internet. In the video, he described what happened between him and Apple after-sales service, and angrily threw his iPhone 13 Pro Max in front of an Apple retail store. Before the deadline, the entry #actor Liu Jin threw his iPhone angrily in front of an Apple store# became the top trending topic on Weibo, and many netizens expressed their opinions on the matter.
In response to the doubts of some netizens, Liu Jin issued a statement today to further introduce the relevant situation.
According to Liu Jin,His iPhone 13 Pro Max was purchased at an Apple authorized store on August 16, 2022, with a purchase price of 8,699 yuan.On September 5 this year, the mobile phone had a black screen and could not be turned on. The next day, the mobile phone was detected by Apple engineers at the Beijing Xidan Joy City store as a hardware problem, and the phone was returned to the factory for repairs at a price of 4,400 yuan.
Liu Jin claimed that Apple notified him in an English email on September 13,After testing, it was determined that his mobile phone had been modified by a third party without authorization.The charge was 6,960 yuan. After Liu Jin refused, the phone returned to Beijing.
Regarding Liu Jin's statement, some netizens said, "You said you bought it from an authorized store. Is it possible that what you bought was modified, but you just don't know it?" "The English email did not mention "illegal modification by a third party." Can you provide relevant original Apple information?" "Did you buy it at an authorized store? You didn't buy it at a store with the Apple logo." "One year and 19 days, doesn't it mean you're out of insurance?"
Some netizens pointed out, "First of all, I am not an Apple fan, and secondly, I don't doubt the authenticity of what you said. I personally think that the video you shot is too impulsive. Have you ever thought about the possibility that the so-called "Apple authorized store" where you purchased it is actually not a formal channel. It is not an Apple direct store. This type of authorized store may be a private fake "Apple authorized store." You are likely to have bought a refurbished phone, so you should find a store that sells your phone."
It is understood that Liu Jin previously said,"Apple's overbearing behavior, acting as both a player and a referee, is very overbearing and arrogant. I have no choice but to smash this iPhone 13 Pro Max."He also said that he would “never buy any Apple products from now on.”