[The State Administration of Financial Supervision and relevant departments convened a meeting of financial consumer and investor protection supervision liaison officers to discuss and exchange diversified solutions to financial disputes] September 11th, the State Administration of Financial Supervision, in conjunction with the People's Bank of China and the China Securities Regulatory Commission, recently held the fifth meeting of financial consumer and investor protection supervision liaison officers. The meeting emphasized that financial management departments must continue to improve the diversified resolution mechanism for financial consumer disputes. Strengthen the governance of the source of financial disputes, comprehensively use a variety of regulatory methods, and urge financial institutions to embed consumer and investor protection into the entire operation process and chain. Cooperate with relevant departments to deepen the "headquarters-to-headquarters" litigation and mediation docking and arbitration and mediation docking mechanism, unblock channels for enhancing the effectiveness of mediation agreements, improve supporting connection processes, and promote the front-end and substantive resolution of conflicts and disputes. Increase the publicity of diversified resolution of financial disputes, form a multi-level and multi-channel joint publicity pattern, focus on explaining to the public the advantages of non-litigation dispute resolution methods, use cases to explain the law and examples to demonstrate reasoning, and jointly create a social atmosphere in which disputes are resolved in accordance with the law and mediation takes precedence.