Jason Schreier writes an article analyzing why PS players are happy to see PlayStation head Jim Ryan step down. Generally speaking, players don't care about the changes in the top management of game companies. These profit-seeking people have far less direct influence on game works than producers. But the player community reacted strongly to Jim's resignation: there were cheers from all sides and all kinds of beaming emoticons.
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Not long after Jim took office, he caused criticism from players for shutting down the online store for the old platforms (PSP/PSV/PS3). Jim's attitude towards old games revealed that he only cares about benefits and not feelings. He also brazenly stated that the Middle East only got access to games through PlayStation. Middle Eastern players retorted that we also have arcades, Internet cafes, parallel imports and pirated disks, and his domineering attitude is annoying (it fits the image of extreme fans).
In the eyes of Western commentators, Jim's biggest overturn was when the Supreme Court's Roe vs. Wade case put women's abortion rights in jeopardy. Jim's tens of thousands of employees, many of them female employees, were eagerly expecting their leaders to express their stance on this issue. Jim Ryan talked about his cats and dogs.
"Spider-Man" studio Insomniac ignored this and donated $50,000 to women's rights groups, but received instructions from senior management not to discuss the matter publicly.
Jim also lost studio support on a business level. PlayStation Global Studios has always been good at high-quality stand-alone games. Jim led the acquisition of Bungie and tried to use "Destiny" as a template to speed up the transformation of each unit into a service-oriented game. However, the studios were unable to turn around ideologically, as evidenced by the difficulty in producing the multiplayer mode of "The Last of Us" to this day.
For studios, there are two distinct paths: whether the selling point is a single-player plot or sustainable operations. As the operating unit of "Destiny", Bungie has gone through many detours and made many mistakes, and it cannot be said with certainty that it has found the secret to sustainable operations. Jim believes that as long as Bungie imparts its know-how, each of its units can create ten service-oriented games. This idea is purely wishful thinking.
Apparently someone brought the studio's opinion of Jim to the top of the group. It happened that Microsoft bought the Cup and wanted to annex Activision-Blizzard. Jim tried to stop it at all costs (including the company's reputation), but failed miserably, making everyone lose face. If Jim leaves at this time, he can still make his last meager contribution to the company: to win back the players' hearts and minds.