According to a report by the blogger "please ask the veteran driver", a Mercedes-Benz EQE 350 electric car owner reported to him that his car burned down after charging in the basement. Introduction from the car owner,The total time of the fire was less than a minute, and thick smoke and open flames burst out all of a sudden. Not only was his vehicle burned and scrapped, but the Toyota and Audi next to him were also burned.

After the fire accident, the Mercedes-Benz APP and text messages also pushed him the vehicle thermal runaway information, "The vehicle battery is overheated. If the vehicle is smoking, please leave the dangerous area and notify the fire brigade."

The car owner said that the fire report has not yet been released, and the police and the manufacturer are still investigating the cause.But at first, the manufacturer said that the battery fire was caused by external factors, which he certainly denied. Then he went to the 4S store to lift the chassis for inspection, and found no bumps.

The car owner said that the manufacturer was still conducting inspections on whether the fire was caused by the electric beam or the battery. During the period, they came to me for negotiation, but their conditions were very insulting.

"The man from the manufacturer took out a computer to calculate the depreciation for me and how long it had been used. Then he said he would give me 150,000 yuan in compensation, and they would bear the compensation for other burned cars.It’s equivalent to driving the car I bought for 360,000 yuan for two years, and he just gave me 150,000 yuan as compensation.” They calculated it for me based on the price of a second-hand accident car.

The car owner also revealed that he has bought three Mercedes-Benz and is a loyal Mercedes-Benz user, but he did not expect to be treated like this.

As long as he had a better attitude at that time, for example, he would compensate according to the amount of my insurance policy (total loss insurance amount of 310,000 yuan), I would also agree with this matter. But with their attitude, they just come up and say 150,000 yuan, and they can't change it. There's only so much they can do, and they feel like they're not respected.

After coordination with the media, the manufacturer currently provides a compensation plan for the entire vehicle according to the policy price, while the damage to the adjacent vehicle will be borne by the owner's insurance. However, the valuable necklaces, bracelets and bags on the car have not been compensated, and the issue of depreciation compensation for the burned vehicle next to it is also under negotiation.