Last night, blind talk show actor Hei Deng posted an article about being criticized at Shenzhen Airport. He said,When I saw the comments about the Shenzhen Airport incident, I found that many people don’t understand one thing, people need dignity. "If there is a door, I only need to open the door and I can walk out by myself. If you say no, today's situation is special and it is too laborious to open the door. We will arrange two staff members to help you get out of the dog hole. They can all get out the same."
It is reported that singer Zheng Zhihua recently issued an article accusing Shenzhen Airport, saying that Shenzhen Airport’s attitude towards disabled people is the most inhumane.
Zheng Zhihua wrote that the plane was not only far away,Moreover, the lift truck is 25 cm away from the door floor.His wheelchair couldn't be pushed into the plane, and his legs couldn't get through the cabin door. The driver operating the elevator was completely unwilling to raise the elevator board and watched coldly as he rolled and climbed into the plane.
In response, the official WeChat account of Shenzhen Airport apologized to Zheng Zhihua in the message area.
According to the investigation results, because when the preceding flight of Zheng Zhihua's flight arrived, the resources for international and regional flights near the airport were saturated, so Shenzhen Airport arranged for the flight to dock at the far airport.
In order to facilitate boarding for passengers in wheelchairs, Shenzhen Airport arranges boarding buses for passengers with reduced mobility to provide protection.
Since the aircraft will move up and down during the process of boarding passengers and loading cargo,In order to prevent the support equipment from scratching the aircraft, according to safe operating regulations, a height difference of 20cm needs to be maintained between the boarding car and the aircraft door.This brings inconvenience to wheelchair passengers entering the cabin.
Shenzhen Airport’s rectification measures for this incident are as follows:Starting from the evening of October 25, flights with wheelchair passengers will be provided with corridor bridge access protection as much as possible. For flights that are indeed unable to access the bridge, the number of on-site support personnel for wheelchair passengers will be increased from 1 to 2 to strengthen on-site support capabilities.