Apple today acknowledged a BMW wireless charging issue affecting the iPhone 15 series and promised to provide a fix later this year. In an internal memo shared with Apple's authorized service providers, Apple said that charging an iPhone 15, iPhone 15 Plus, iPhone 15 Pro or iPhone 15 Pro Max using a "small number" of wireless phone chargers built into some recent BMW and Toyota Supra models may temporarily disable the device's NFC functionality.
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The issue was reported earlier this month, but the memo did not provide a specific reason. In the iPhone, the NFC chip supports functions such as Apple Pay and digital car keys. Users affected by this issue may receive a "Unable to set up ApplePay" error message in the Wallet app, even if they have already set up ApplePay.
Apple says the issue will be fixed in a software update later this year. Given that the memo comes just hours after iOS 17.1 was released today, it appears that the update will require a subsequent update, such as iOS 17.1.1 or iOS 17.2. At the same time, Apple advises affected users to stop using in-car wireless charging.
It's unclear how widespread this problem is. Affected users said that after the device is restarted, the iPhone will enter data recovery mode with a white screen and the NFC chip will no longer work. There is no way for users to fix the problem, so they need to go to an Apple store or an Apple Authorized Service Provider.
Apple said technicians can try to reboot affected iPhones' NFC chips using a software tool included in Apple Service Kit 2. If this step doesn't resolve the problem, Apple recommends a technician initiate a hardware repair.
To schedule a service appointment, visit the Get Support page on Apple's website:
https://getsupport.apple.com/