OpenAI has released an updated feature of ChatGPT "Company Knowledge". This new version is mainly targeted at commercial, enterprise and educational users. By integrating the GPT-5 model, ChatGPT can directly connect with third-party workspace applications such as Slack, SharePoint, Google Drive, and GitHub, thereby helping users search and organize work materials without switching applications.
This update is designed to allow corporate users to use ChatGPT as a conversational search engine to comprehensively find and integrate various workplace data. Similar functionality appeared in the "Skills" tool launched this month by Anthropic, which is dedicated to improving the capabilities of AI assistants on specific tasks.
The new features are further improved based on the test features launched for the commercial version in June this year. According to OpenAI, GPT-5-driven "company knowledge" updates can retrieve multiple data sources simultaneously to provide more comprehensive and accurate answers. Each response includes a clear source citation to ensure the information is reliable. For example, when a user is about to have a call with a customer, ChatGPT can automatically generate a briefing based on the latest news in the Slack channel, key points of emails with customers, call notes in Google Docs, and the latest upgrades to Intercom’s customer service system.
In addition, ChatGPT’s new capabilities address vague or uncertain questions, such as “What are our goals as a company this year?” The system automatically retrieves different sources and perspectives, synthesizing and clarifying potentially conflicting information. The tool also supports date filtering and can analyze and search for time-related content during the retrieval process.
It should be noted that users need to manually select the "Company Knowledge" function when opening a new conversation. At the same time, after enabling this function, ChatGPT cannot conduct web searches or create charts and pictures, but it can still answer questions through connected applications when "Company Knowledge" is not activated, but the depth and detail of the answers are reduced. OpenAI said it will expand support for "company knowledge" in more ChatGPT features in the coming months.