Recently, AI technology has become a tool for fraudsters, and many e-commerce merchants have encountered incidents of "AI forging damaged pictures to defraud refunds." After Double 11, such disputes broke out intensively: buyers used mold spots on intact fruits and new clothes to create offline pictures, and applied for "refund only" on the grounds of product defects.
A ceramics shop owner once received a picture of a crack on the cup body, and the test showed that "92% probability is generated by AI." When the merchant asked for video verification, the buyer said that there was no need to refund the money.
What makes store owners even more dumbfounded is that some buyers have not even processed the watermarks generated by AI. What's more, some people charge money to teach people to use AI to forge damage pictures to defraud "refund only".
In this regard, some lawyers warned: This behavior is suspected of fraud. Consumers fabricate facts to obtain improper benefits, which violates the principle of good faith in the Civil Code and the legislative spirit of the Consumer Rights Protection Law, and is a typical civil fraud.