A[The State Administration for Market Regulation and the Ministry of Culture and Tourism held an administrative guidance meeting for the online hotel reservation platform service industry] The State Administration for Market Regulation and the Ministry of Culture and Tourism held an administrative guidance meeting for the online hotel reservation platform service industry to guide platform companies in the industry to strictly implement their compliance responsibilities, prevent and resolve industry competition risks, and maintain a healthy and orderly tourism market environment.
The meeting pointed out that fair competition is the cornerstone of the rule of law in the market economy, and compliance management is the lifeline of enterprise development. In recent years, China's online hotel booking platform service industry has developed rapidly, playing an active role in facilitating people's lives and promoting tourism consumption. At the same time, competition risks cannot be ignored. As key players in the industry, online hotel reservation platform companies should strictly abide by the legal bottom line, adhere to fair competition, strengthen compliance management, and promote the healthy development of industry standards.
The meeting required that all platform companies must strictly abide by the Anti-Monopoly Law of the People's Republic of China, the Anti-Unfair Competition Law of the People's Republic of China, the E-Commerce Law of the People's Republic of China, the Tourism Law of the People's Republic of China and other legal provisions, use the case as a lesson, make comparisons and self-examination, and consciously prevent and resolve "involvement" issues and competition risks such as exclusive cooperation and "the lowest price on the entire network". It is necessary to enhance compliance awareness, build a solid bottom line for compliance operations and safe development, improve long-term compliance mechanisms, jointly create a market order of high quality, low prices, and healthy competition, effectively safeguard the legitimate rights and interests of consumers, and promote the win-win development of multiple entities within the platform ecosystem.
The heads of platform companies such as Meituan, Douyin, JD.com, Ctrip, Tongcheng, and Fliggy, as well as relevant responsible comrades from the market supervision departments in Beijing, Shanghai, Jiangsu, Zhejiang and other places attended the meeting. B[Partial changes in the tourism sector, Guilin Tourism 5 consecutive boards] On September 11th, there were partial changes in the tourism sector in early trading, Guilin Tourism 5 consecutive boards, Qujiang Cultural Tourism rose by the daily limit, Tianmu Lake rose by more than 3%, Huangshan Tourism, Tianfu Cultural Tourism, Tibet Tourism, Zhangjiajie and others narrowed their declines. In terms of news, Tongcheng Travel data shows that the monthly search popularity of keywords for Mid-Autumn Festival and National Day travel surged 116% month-on-month; Ctrip platform data shows that during the Double Festival, the volume of air tickets and hotel orders increased significantly year-on-year, and the number of inquiries and bookings for group tours in popular destinations increased day by day. Off-peak travel and high-quality group products were the most popular. B[Notice from the Beijing-Tianjin-Hebei Consumers’ Association: 10 airlines and 5 online ticketing platforms have completed ticket overbooking rectification] September 8th, Beijing Market Supervision Official Weibo reported on September 8th that recently, the Beijing-Tianjin-Hebei Consumers’ Association issued a notice on ticket overbooking and rectification stating that as of August 31, 10 airlines that had previously been interviewed Airlines and five online ticketing platforms have all completed the rectification of overbooking tickets on schedule. Outstanding issues in overbooking rule notification, on-site handling, compensation arrangements and complaint mechanisms have been targeted. Consumers can clearly understand the overbooking rules when purchasing tickets, and there are clear solutions and compensation guarantees when encountering overbooking. Previous investigations have found that in the area of overbooking of air tickets, there are problems such as too small risk warning text, hidden locations, and unclear compensation standards. On July 24, the Beijing-Tianjin-Hebei Consumers Association organized a joint interview with 10 airlines including Air China, China Southern Airlines, China Eastern Airlines, Hainan Airlines, Xiamen Airlines, Tianjin Airlines, Sichuan Airlines, Juneyao Airlines, Spring Airlines, and Hebei Airlines, as well as five online ticketing platforms including Tongcheng, Ctrip, Fliggy, Qunar, and Meituan, requiring that rectifications be completed before August 31. B[The tourism sector continues to rise, Guilin Tourism and Huatian Hotel both hit the daily limit] On September 7, the tourism sector fluctuated and rose, with Guilin Tourism and Huatian Hotel hitting the daily limit, and Zhangjiajie, Yunnan Tourism, Caesars Tourism, and Shaanxi Tourism followed suit. On the news, Ctrip data shows that as of August 25, the number of air ticket orders during the Mid-Autumn Festival and National Day has increased by about 50% year-on-year, and the number of hotel orders has nearly tripled year-on-year. Qunar travel data shows that the number of people who took time off to travel from September 28 to 30 increased by 52% year-on-year.
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