The car broke down and it couldn’t be repaired without parts. The car owner complained: Nezha bought for 170,000 yuan became a big old man.

Because local Nezha stores were withdrawn from the network and parts were not available, many Nezha car owners encountered difficulties in repairing their cars. A car owner in Yiwu said that his Nezha U charger was broken, and all six original Nezha 4S stores in Yiwu had withdrawn from the network. Due to lack of accessories, none of their local auto repair shops could repair it.

Previously, a Nezha 4S store in Hangzhou told him that it could help him adjust parts if he paid for it at his own expense. However, his car was clearly within the warranty period, and he could not go to an outside repair shop to repair it, so his vehicle warranty would be void.Because it could not be repaired, the vehicle had been parked at home for more than 2 months.

Mr. He, the owner of Nezha S in Hangzhou, said that the range extender of his car was broken and it could not be repaired without spare parts. Nezha 4S store asked him to wait patiently, but he didn't know how long he would have to wait.

Moreover, after the range extender of Nezha S broke down, he could only drive on pure electric power.Nezha claims that the pure electric range is 200 kilometers, but the actual discount is 30%, which is similar to that of an old car. The car bought for 170,000 yuan has become a decoration.

In response, someone from Nezha Automobile responded to the media that Nezha did indeed close some stores due to financial problems, mainly to reduce costs and increase efficiency. However, Nezha's sales network has no problems and is still operating normally, and the after-sales department is also operating normally.

However, the media called Nezha’s official customer service number many times, but no one answered. The phone number of the Nezha store shown on the map is always unreachable.

In addition, according to employees at the Nezha Tongxiang production plant, the Nezha factory has been suspended for several months, and during this period, many owners of cars that cannot be repaired are defending their rights at the door.

However, some R&D employees of Nezha Auto said that Nezha has recently received more than 4 billion yuan in financing and will be able to resume production soon.

At the same time, the employee also emphasized that Nezha Automobile will definitely not fail now, and the after-sales service of 500,000 car owners alone can keep them alive. and,Nezha Automobile has a complete and mature R&D and production system, and there are many investors behind it. They must hope that Nezha can continue to develop.